Mathew Seyd: Black Box Thinking

Black Box Thinking

Marginal Gains and the Secrets of High Performance

Matthew Seyd
A bit long-winded, essentially arguing for an open culture that doesn’t punish for reporting failures – Cognitive Dissonance: why people ignore facts – Negative: see how doctors are considered as gods in white, nobody dares to report failures, hence no real progress over centuries – Positive: aviation industry where every pilot is encouraged to report even minor problems, form which lessons are learned, thereby increasing overall safety